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46
Forward Magazine
Q
Summer 2016
Airforwarders Association
This unprecedented 65% growth rate is in large part due to the
industry-leading turnkey recruiting, training, and development of
the ICAT Way Program, which delivers critical support to its agency
partners. Continuing to gain accolades for its demonstrated ability
to drive continued growth, this program has been a success among
ICAT’s increasing network of global agency partners.
“There are several distinguishing facets that contribute to our success.
The most prominent is our commitment to our agency partners as
the driving component of our growth strategy. This commitment is
evident in every area of our Home Office. Each department’s mission
is to assist our agency partners with their particular challenges and
opportunities related to their unique growth plan,” comments ICAT
President and CEO, Rick Campbell.
The ICAT Way Program provides agency partners with the tools
and information to assist in each and every facet of business
development; from operations, to technology, to sales, to
human resources, to marketing, to finance, just to name a few.
As an example, offering sales tools that include lead generation,
marketing materials, and an integrated CRM program. Further
included is access to experienced industry professionals with a wide
knowledge base of international and domestic logistics.
In 2016, ICAT continues to help their Agency Partners by
focusing on its larger goals, including:
•
Capitalizing on new technology and web-based tools
such
as ICAT Connect, a flexible, easy-to-use online program that
“connects” customers with their shipping data in real-time,
to help achieve greater efficiency and enhance operational
processes, with the goal of even greater service to all ICAT's
customers around the globe;
•
Intensifying business development efforts
with a focus on
prospective, as well as current customers to promote continued,
healthy growth;
•
Administering the ongoing expansion of the internal sales
team
with several new hires planned for 2016; and
•
Continuing to focus on achieving a greater customer-centric
service approach,
along with expanding its outreach to existing
shipping customers.
To further expand growth, ICAT recently hired Hann Livingston as
the new Chief Growth Officer. Hann brings more than 13 years of
expertise in managing expansion into new U.S. and international
markets, employee and sales-partner performance objectives and
incentives, and vendor acquisition and negotiation. In his new role,
Hann will be responsible for a number of priorities in continuing to
grow ICAT’s global presence such as, working with existing agencies
and partners to manage growth, defining and executing company
marketing and sales objectives, expanding the ICAT network
through new agency partnerships, and working with the team to
continuously improve ICAT’s best-in-class service offerings.
“We are focused on certain growth metrics involving company
expansion through additional offices both domestically and abroad,
but know first and foremost, staying focused and maintaining
our core messaging – our values, our mission, our vision and our
brand promise – is critically important to achieving these metrics
and additional milestones,” Campbell explains. “We have a very
distinct culture that is quickly identified by anyone who visits our
office. We take our mission to ‘help all those we touch grow’ very
seriously. There is a family feel that embodies a strong work ethic,
a commitment to excellence and demonstrates a genuine, authentic
group that is transparent in our actions. I’m proud of our success
and looking forward to what we can achieve in the future.”
About ICAT Logistics, Inc.
Established in 1993, ICAT Logistics has become a leading agency-
based freight forwarder in the U.S. ICAT Logistics provides customiz-
able shipping and logistic solutions for every customer and is dedi-
cated to helping its agency partners grow more profitably with The
Agency Partner Program. The successful Agency Partner Program gives
customers complete control of handling their freight while providing
the best corporate support in the business. For additional information
about ICAT Logistics please visit:
www.icatlogistics.com.MOBILE AIR TRANSPORT,
INC. Announces the Asset
Acquisition of Kings Express
Acquisition to increase fleet size by over 40%
LATHAM, NY –
Mobile Air Transport, Inc. (“Mobile Air”) today
announced the asset acquisition of Kings Express, a full-service deliv-
ery, trucking, distribution and warehouse services company based in
Buffalo, NY. With this acquisition, Mobile Air will absorb the entire
business and operations of Kings Express and rebrand them as Mobile
Air Transport company-operated stations.
Mobile Air Transport is a locally owned and operated LTL carrier
focusing on a variety of transportation services. The acquisition
strengthens the company’s long-standing reputation of quality
service, integrity, and stability in the air cargo industry by expand-
ing its footprint in Western NY and the Midwest and enhancing
its Canadian presence with the seamless addition of transborder
freight service in and out of Ontario, Canada.
“Kings Express has been a quality service partner of Mobile Air
for more than 30 years, feeding our hub as an intrinsic part of the
Mobile Air system in Western NY,” said John J. Ingemie, CEO of
Mobile Air. “This acquisition is of great benefit to our combined