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39

airforwarders.org

Summer 2016

Q

Forward Magazine

Trans Group Opens YUL

TransGroup Worldwide Logistics has expanded their presence in

North America by opening a Montreal (YUL) station in Canada. The

new facility, managed by Pierre Jeanniot, began operations in April of

2016 and offers complete domestic and international logistics options.

Pierre and his team bring years of experience in both aviation and

pharmaceutical logistics – even chartering Antonov aircraft for the

transportation of large aircraft components. Montreal is a key market

in cross-border traffic for TransGroup which already boasts coverage in

BLI, LRD, ELP, NOG, YYZ, and YVR.

AGS Handles Major

Distribution of Flat Panel TVs

for a Leading Manufacturer

and Best Known Brand

Over 15,000 TVs delivered to consumers

across the country on-time and damage free

NEW HYDE PARK, NY –

New York based Associated

Global Systems (AGS), a full service transportation and logistics

provider, has just completed a massive Home Delivery distribution

of flat panel TVs for one of the world’s largest manufacturers.

To support their peak sales period of TVs from Black Friday

through Christmas, AGS was selected to coordinate pick-ups

seven days per week and distribute TVs from 42” up to 80” to

consumers in time for the holidays. More than 15,000 TVs were

delivered over a five week period to homes in all 50 states.

These e-commerce deliveries required residential and business

appointments with customers having the choice of three White

Glove delivery options; Threshold service just beyond the front

door, Room of Choice service including up or down stairs, or

Assembly and Plug In service when requested.

Consumers were able to call the AGS National Control Center at

800-645-8300 anytime of the day or night, seven days a week for

status on a shipment or to reschedule a delivery appointment. The

program was highly successful for achieving an on-time delivery

rate of 99.5%, accounting for less than one quarter of one percent

refusal rate for damage, and providing same day resolution to

service escalations; exceeding every performance benchmark.

AGS’ premium white glove delivery service to businesses and

residences offers a customized supply chain solution to and from

every zip code in the country. This white glove delivery service is

an ideal method for delivery of time-definite and sensitive products

including computers, printers, TVs, kiosks, retail store displays

and fixtures, fitness equipment, furniture and office equipment.

AIT Worldwide Logistics Welcomes

New Regional Director of Sales and

New Station Manager in Atlanta

Jim Owens, Director of Sales, East Region

Jim Owens has joined AIT Worldwide Logistics. Over the course of

two decades in the supply chain management industry, he has devel-

oped an in-depth knowledge of global logistics operations across all

modes of transport.

In his new role, Owens oversees business development and drives

revenue growth for AIT’s eastern region of the United States from

Boston, Massachusetts to San Juan, Puerto Rico. He is also respon-

sible for recruiting and developing the region’s sales co-workers and

he reports to Ben Naro, Vice President, Sales.

“We are very excited to have Jim aboard and we are looking forward

to the contributions he will make with AIT,” said Naro. “He brings a

wealth of sales experience and knowledge and he will be a tremen-

dous asset to spur sales growth for the region.”

Owens previously served as Vice President, Global Sales for UTi

Worldwide. He is based in the Boston, Massachusetts area where he